Intercultural PerformanceUse cultural diversity to your competitive advantage by drawing on the variety of strengths that only multicultural teams are able to offer.
"The international manager reconciles cultural dilemmas."
- Fons Trompenaars
The Intercultural Performance seminar has been designed for team leaders and managers who need to help their multicultural teams perform better. Deeper knowledge and increased sensitivity make for improved results and happier teams! You will develop a better understanding of personal automatic behaviours and how these differ between cultures. This will enable you to have a management style which is not limited by international borders and which benefits from the multiple perspectives that multicultural teams can offer.
Intercultural training has changed a lot since it was first developed and the emphasis was on understanding cultural differences so as to avoid embarrassment. Today intercultural working is almost a given, especially in the light of social media and modern communication which means we are all part of the same technological culture. So, the issue is to be sure that cultural differences are being used to your competitive advantage, as a motor for progress.
- Understand the concept of identity - the importance of regional, national, international and corporate identities for a sense of belonging
- Avoid conflicts and soothe tensions through an understanding of different cultural models
- in relation to time, decision-making, hierarchy and more
- Consider personal values – explicit or hidden – and understand how to identify other people’s values to enable more effective communication and successful teamwork
- Manage working with a variety of perspectives within a multicultural team so a sense of unity prevails
- Consider what culture represents anyway – where does is stem from and why do we need it?
- Focus on corporate cultures – traditions, concepts and ways of doing things
- Understand relationships, habits and feelings – understanding self to better understand others
- The group and the individual – ways of working together and developing skills for managerial agility
- Identify different perceptions of time to help with managing priorities and respecting deadlines
- Reflect on the importance of status and how authority is perceived
- Resolve cultural dilemmas and improve conflict management
- Factor in characteristics of corporate and regional culture for a harmonious management style which respects needs and differences